Terms & Conditions

Welcome to Chahal Hospital. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing or using the Chahal Hospital website, booking appointments, or using our healthcare services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Medical Disclaimer

The information provided on this website is for general informational purposes only and is not intended as medical advice. Always consult with a qualified healthcare provider for diagnosis and treatment of medical conditions. Never disregard professional medical advice or delay seeking it because of information you have read on this website.

3. Appointment Booking

• Appointments booked through our website are subject to confirmation by our staff.
• We reserve the right to reschedule appointments due to unforeseen circumstances.
• Please arrive 15 minutes before your scheduled appointment time.
• Cancellations should be made at least 24 hours in advance.
• Repeated no-shows may result in restrictions on future bookings.

4. Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical history and information
• Follow the treatment plan prescribed by our doctors
• Inform us of any changes in your health condition
• Respect hospital rules and staff instructions
• Pay for services rendered as per our fee structure

5. Fees and Payment

• All fees for consultations, procedures, and treatments must be paid as per hospital policy.
• We accept cash, cards, UPI, and insurance (where applicable).
• Treatment estimates are provided before procedures, but actual costs may vary.
• Additional charges may apply for emergency services, special equipment, or extended stays.

6. Insurance

We accept most major health insurance plans. However, patients are responsible for:

• Verifying insurance coverage before treatment
• Providing accurate insurance information
• Paying deductibles, co-payments, and non-covered services
• Following up with insurance companies for claim status

7. Medical Records

• Medical records are maintained as per legal requirements and hospital policy.
• Patients may request copies of their medical records with proper identification.
• A processing fee may apply for medical record copies.
• We maintain patient confidentiality as per our Privacy Policy.

8. Limitation of Liability

While we strive to provide the highest quality healthcare services, Chahal Hospital and its staff shall not be liable for:

• Any direct, indirect, incidental, or consequential damages
• Delays or failures due to circumstances beyond our control
• Outcomes of medical treatments, which carry inherent risks
• Issues arising from inaccurate information provided by patients

9. Website Use

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Submit false or misleading information
• Copy, modify, or distribute website content without permission

10. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Chahal Hospital and is protected by copyright and other intellectual property laws. Unauthorized use of any content is strictly prohibited.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bathinda, Punjab.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Last Updated: January 2026