Bibi Wala Road, Bathinda, Punjab | Mon–Sat: 9AM–8PM  |  Sun: Emergency Only
+91 79861 35362
24/7 Emergency
Got Questions?

Find Answers Here

Browse through our frequently asked questions to find answers to common queries about our services, procedures, appointments, and more.

General Questions

Our OPD (Outpatient Department) hours are from 9:00 AM to 8:00 PM, Monday to Saturday. We are closed on Sundays for routine consultations, but our emergency services are available 24/7. Visiting hours for inpatients are from 11:00 AM to 12:00 PM and 4:00 PM to 6:00 PM daily.
You can book an appointment in multiple ways:

1. Online: Fill out the appointment form on our website
2. Phone: Call us at +91 79861 35362
3. WhatsApp: Message us for quick booking
4. Walk-in: Visit our hospital directly

We recommend booking in advance to ensure availability with your preferred doctor.
Yes, we accept most major health insurance plans. Please bring your insurance card and any relevant documents during your visit. Our billing team will assist you with the insurance process and help you understand your coverage. For specific insurance queries, please contact our billing department.
For your first visit, please bring:

• Valid ID proof (Aadhar card, Passport, etc.)
• Previous medical records and test reports
• List of current medications
• Insurance card (if applicable)
• Referral letter from another doctor (if any)

Arriving 15 minutes early will help complete the registration process smoothly.

Surgery & Treatment Questions

Laparoscopic surgery is a minimally invasive surgical technique that uses small incisions (0.5-1 cm) and specialized instruments with a camera. Benefits include:

• Smaller scars and better cosmetic results
• Less post-operative pain
• Reduced blood loss
• Shorter hospital stay (often same-day discharge)
• Faster recovery and return to normal activities
• Lower risk of infection
Recovery time varies depending on the procedure and individual factors. Generally:

Gall bladder surgery: 1-2 weeks
Hernia repair: 2-3 weeks
Appendectomy: 1-2 weeks
Gynecological procedures: 2-4 weeks

Most patients can resume light activities within a few days and return to work within 1-2 weeks.
Laser treatment for piles (hemorrhoids) is minimally painful compared to traditional surgery. The procedure is performed under local anesthesia, and most patients experience only mild discomfort. Benefits include:

• Minimal pain during and after procedure
• No cuts or stitches
• Same-day discharge
• Quick recovery (2-3 days)
• Lower risk of complications
At Chahal Hospital, we have a very high success rate for kidney stone treatment:

PCNL (large stones): 95%+ success rate
URSL (ureter stones): 90%+ success rate
RIRS (complex stones): 85%+ success rate
Laser treatment: 90%+ success rate

Our advanced equipment and experienced urologist ensure optimal outcomes for all types of kidney stones.

Appointment & Billing

Our consultation fees are affordable and competitive:

General Consultation: ₹300-500
Specialist Consultation: ₹500-800
Follow-up Visit: ₹200-300

Surgery and treatment costs vary based on the procedure. We provide detailed cost estimates before any treatment and offer transparent billing with no hidden charges.
Yes, you can cancel or reschedule your appointment. We request that you inform us at least 24 hours in advance so we can accommodate other patients. You can call us at +91 79861 35362 or send a message on WhatsApp to reschedule.
Yes, we provide 24/7 emergency services. Our emergency department is equipped to handle all types of medical emergencies including trauma, accidents, acute pain, and other urgent conditions. For emergencies, please call +91 79861 35362 or visit our hospital directly.
We accept multiple payment methods for your convenience:

• Cash
• Debit/Credit Cards
• UPI (Google Pay, PhonePe, Paytm)
• Net Banking
• Insurance (cashless and reimbursement)

EMI options may be available for larger treatments. Please inquire at our billing counter.

Still Have Questions?

Can't find the answer you're looking for? Please contact us and we'll be happy to help.

Contact Us Call Now