Privacy Policy

At Chahal Hospital, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, date of birth, and address.
• Medical Information: Health history, symptoms, previous treatments, and medical records.
• Appointment Information: Preferred dates, times, and services requested.
• Technical Information: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information for the following purposes:

• To schedule and manage appointments
• To provide medical consultation and treatment
• To communicate with you about your healthcare
• To process insurance claims and billing
• To improve our services and website
• To comply with legal and regulatory requirements

3. Information Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure servers and encrypted data transmission
• Access controls and authentication measures
• Regular security assessments and updates
• Staff training on data protection

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Healthcare Providers: Other doctors or specialists involved in your care
• Insurance Companies: For processing claims and coverage verification
• Service Providers: Third parties who assist us in operating our services
• Legal Authorities: When required by law or to protect our rights

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Restriction: Request limitation of processing
• Objection: Object to processing of your data

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Last Updated: January 2026